Security & Data Handling

Aidana is designed so that your sensitive documents never leave your control. This page explains exactly what happens to your data at each step.

How your data flows

Step 1 — Your files stay in your browser

When you upload a document (Word, Excel, PDF, CSV, etc.), it is opened and read entirely inside your web browser. The file itself is never uploaded to Aidana's servers. All file processing — extracting the readable text from the document — happens locally on your machine.

Step 2 — Only text content is sent to AI

Aidana extracts plain text from your document. No images, no file metadata, no filenames. This text is sent to an AI language model to generate the report. Nothing else leaves your browser.

Step 3 — AI processing in EU (Microsoft Azure)

In standard operation, text is processed by OpenAI's GPT model hosted on Microsoft Azure in the West Europe region (EU Data Zone). The data is processed under Microsoft's enterprise data protection policies. Aidana's standard server logging is metadata-based and does not include document content or AI prompts.

Step 4 — Your report stays with you

The finished report is delivered back to your browser. You can edit it, export it as DOCX or PDF, and close the tab. Document content and report text are not stored on Aidana's servers in standard operation. Aidana stores account information, subscription status, and usage metadata server-side.

What Aidana stores

DataWhereWho has access
Your uploaded filesYour browser onlyOnly you
Text content (during generation)Microsoft Azure, EUAzure OpenAI (under Microsoft's data policies)
Finished reportYour browser / exported fileOnly you
API keys (Bring Your Own AI)Encrypted in your browserOnly you
Account informationAidana servers (Germany, IONOS)Email, name, subscription status — no file content

Bring Your Own AI — use your company's provider

Paid users can connect their organization's own API key from any of these providers:

  • OpenAI — connect your company's OpenAI API key
  • Microsoft Copilot / Azure OpenAI — use your existing Microsoft enterprise AI agreement
  • Anthropic (Claude) — connect your Anthropic API key
  • Google (Gemini) — connect your Google AI API key
  • OpenRouter — access 200+ models through one API key
  • Ollama — run AI models locally on your own hardware (no data leaves your network)

When you use your own API key:

  • Data is sent directly from your browser to your chosen AI provider
  • Aidana's server handles authentication and configuration, but is not in the AI data path
  • Your data stays within your existing enterprise AI agreement
  • API keys are encrypted client-side — Aidana's server never sees them in plaintext

For enterprise and procurement teams

Aidana is built by Frostgate AS, a company registered in Norway.

  • Data Processing Agreement (DPA) — available on request for enterprise customers
  • GDPR compliance — Frostgate AS is a Norwegian company operating under EU/EEA data protection regulation. Application servers are hosted in Germany.
  • SSO support — planned for enterprise tier
  • Procurement process — we can participate in your organization's vendor evaluation

For enterprise inquiries, security questionnaires, or DPA requests, contact us at [email protected].

Frequently asked questions

Is it safe to use Aidana at work?

Your original files are processed entirely in your browser and are never uploaded. If your organization has an existing AI agreement (e.g., with OpenAI or Microsoft), you can connect that directly. Your organization's own procurement and compliance process will determine what approvals are needed.

Does Aidana store my documents?

Your original files are processed entirely in your browser. Only extracted text is sent to the AI provider for report generation. Document content and report text are not stored on Aidana's servers in standard operation. Aidana stores account metadata, subscription status, and usage information server-side.

Where is the AI processing done?

Free trial reports are processed by Microsoft Azure OpenAI in West Europe (EU Data Zone). Paid users can choose their own AI provider and region.

Can I use Aidana without sending data to the cloud?

Yes. Connect an Ollama instance running on your own hardware. All AI processing happens locally on your machine — no data leaves your network.

Can my employer approve Aidana?

We provide DPA agreements, can respond to security questionnaires, and participate in procurement processes. Contact [email protected] to start an enterprise evaluation.

See the full data flow

Interactive diagrams showing exactly how data moves through Aidana — for both server-processed and Bring Your Own AI setups.

View data flow diagrams →